I have have been a leader in research methods in every team I have been a part of, helping to define and improve process as I work. I have conducted primary research using whatever methods fit the need best: observation-based field research, target audience interviews, concept testing via prototypes, and focus group sessions.

I've created prototypes in Invision, Axure, keynote, and in of course in simple paper formats.

I also use secondary research in my work, especially in complex domains where some research lays outside of the time and scope I have at my disposal.


EXPLORE a few projects where I lead research…


Quest Diagnostics

This multi-facet project included content and product audits, interviews with Subject Matter Experts (SMEs) and field research.

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This dynamic project included research with adults and children! We explored color palettes and content density that worked well for both.